Privacy Policy

1. Data collected

We collect the following data when you use our service:

• Account information: name, email address, encrypted password, date of birth.
• Payment data: handled by our payment verification and billing flows according to the available methods.
• Usage data: watch history, preferences, searches and playback time.
• Technical data: IP address, device type, operating system and browser.

2. How data is used

Your data is used to:

• Provide and improve the streaming service
• Personalize content recommendations
• Manage your subscription and billing
• Send service communications
• Fight fraud and secure accounts

3. Data sharing

We do not sell your personal data to third parties. We may share data with technical partners strictly for delivering the service.

4. Your rights

In accordance with applicable data protection laws, you have rights of access, correction, deletion, restriction, portability and objection. To exercise them, contact rgpd@ostral-play.com.

5. Cookies

We use cookies necessary for the service, performance cookies and personalization cookies. You can manage your preferences from your browser or platform settings.

6. Security

Your data is protected by appropriate technical and organizational measures, including encrypted traffic and secured access.

7. DPO contact

Our Data Protection Officer can be reached at dpo@ostral-play.com. You may also lodge a complaint with the competent authority in your country.